Annie Emery
Bremerton
Summary
Positive and reliable professional that takes pride in providing excellent customer service and organization skills. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner while staying on top of work duties. Maintains focus and positive attitude in stressful situations and in high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Magnolia Tavern
12.2022 - 12.2023
- Served southern style food items and drinks to patrons.
- Offered and upsold various brands of whiskey and craft cocktail drinks.
- Greeted and cared for my guests and their needs.
Professional House Cleaner
Clean Sweep Cleaning Services
06.2023 - 12.2023
- Deep cleaned all surfaces of the clients house.
- Maintained relationships with each client and made sure our cleaning standards were up to par.
- Accomplished expertise detail work.
Bartender/Server
Backyard Public House (Goodwin Group)
02.2019 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Rut Bar And Kitchen
01.2019 - 02.2021
- Learned new substitutes for vegan food and studied the nutritional values.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Skills
- Anticipating Guest Needs
- Cool Under Pressure
- Fast learner
- Attentive
- Communicative
- Highly organized
Timeline
Professional House Cleaner
Clean Sweep Cleaning Services
06.2023 - 12.2023
Server
Magnolia Tavern
12.2022 - 12.2023
Bartender/Server
Backyard Public House (Goodwin Group)
02.2019 - 12.2022
Server
Rut Bar And Kitchen
01.2019 - 02.2021
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