Annie Ewalt
SODUS
Summary
Dynamic store manager with a strong background in overseeing daily operations and staff training. Demonstrated ability to enhance service quality and operational efficiency through effective performance coaching and resource management. Committed to fostering positive customer relationships and driving team success.
Overview
1
1
Certification
20
20
years of professional experience
Work History
STORE MANAGER
MCCLURE OIL CORPORATION
05.2022 - Current
- Oversaw daily store operations to ensure efficient service and customer satisfaction.
- Managed hiring, onboarding, training, and performance coaching to build a skilled team.
- Monitored inventory and ordered based on past sales and P&L reports to maintain optimal stock levels.
BAR MANAGER
MITCHS’ CORNER SPORTS BAR
11.2014 - 05.2022
- Managed daily operations, overseeing opening and closing procedures to maintain efficient service.
- Supervised bartenders, barbacks, and security to ensure smooth operations during shifts.
- Trained new employees and coordinated staff to maintain service during peak hours.
- Directed security personnel to enforce safety protocols and ensure a secure environment.
LEAD BARTENDER
BETWEEN THE BUNS
04.2006 - 11.2014
- Supervised daily bar operations and ensured high service quality.
- Trained and mentored new bartenders on drink preparation techniques.
- Delivered exceptional customer service in high-pressure situations, enhancing guest satisfaction.
- Trained new hires on procedures and company standards, ensuring compliance and operational consistency.
- Managed inventory levels and ordered supplies to maintain stock availability.
Education
Bachelor of Science - Economics, Marketing
Indiana University
South Bend, IN05-2011
Associates - Business Administration
Ivy Tech Community College
South Bend, IN05-2008
Skills
- Store operations
- Inventory management
- Performance coaching
- Team scheduling
- Visual merchandising
- Relationship management
- Customer service
Certification
- Michigan Server Training Certificate
Timeline
STORE MANAGER
MCCLURE OIL CORPORATION
05.2022 - Current
BAR MANAGER
MITCHS’ CORNER SPORTS BAR
11.2014 - 05.2022
LEAD BARTENDER
BETWEEN THE BUNS
04.2006 - 11.2014
Bachelor of Science - Economics, Marketing
Indiana University
Associates - Business Administration
Ivy Tech Community College