Annie Santana
Woodhaven,NY
Summary
Certified Pharmacy Technician with experience in retail and Specialty Pharmacy environment. Delivering exceptional patient care and ensuring compliance with regulations. Committed to enhancing patient satisfaction through effective communication. Experienced with preparing and dispensing medications accurately and efficiently.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
12.2022 - Current
- Managed inventory operations, ensuring optimal stock levels and accurate tracking of medication expiration dates.
- Assist pharmacists in daily tasks, including receiving, filling, labeling, and dispensing medications.
- Processed insurance claims effectively, resolving issues to maintain patient satisfaction.
- Ensured adherence to state and pharmacy regulations, achieving compliance in all operational aspects.
- Accurately typed prescriptions, calculated dosages, and prepared medications for delivery.
- Delivered exceptional patient care, including administering vaccinations and educating patients on medication use.
Retail Shift Lead
Wawa
04.2011 - 12.2022
- Delivered high-quality customer service and supervised technical/task training for new and existing associates.
- Verified customer identification and fulfilled orders with a focus on accuracy and satisfaction.
- Demonstrated effective time management skills in high-pressure environments to ensure seamless operations.
- Utilized automated scheduling systems to optimize staffing and streamline operations.
Education
High School Diploma -
Newtown High School
Elmhurst, NY06-2002
Skills
- Insurance Billing
- Team collaboration
- HIPPA Compliance
- Documentation
- Immunize Pt with up-to-date Vaccines
Certification
- CPhT - Certified Pharmacy Technician
- Licensed New Mexico Pharmacy Technician - 01/2024-present.
Timeline
Pharmacy Technician
Walgreens
12.2022 - Current
Retail Shift Lead
Wawa
04.2011 - 12.2022
High School Diploma -
Newtown High School
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