Annie Shumway
Portville,NY
Summary
Goal-oriented Store Leader and District Trainer with 11+ years of experience and a proven record of success in exceeding sales and customer satisfaction. Leads and empowers teams to deliver exceptional service and handle high-volume workloads. Authentic leader with the ability to clarify purpose, inspire trust, and build employee retention.
Overview
9
9
years of professional experience
Work History
Store Leader & District Trainer
Maurices
07.2017 - Current
- Ownership of business results and profitability including statistical metrics, payroll management, and operations.
- Grew store volume from $800k to $1.1 million in 2 years (2020-2022), achieving highest record volume for location.
- Analyze and leverage reports daily, weekly, monthly and yearly to gain insights, identify opportunities for improvement, and forecast trends.
- Optimize team performances through regular observations, coaching, and goal-setting initiatives to cultivate a results-driven culture.
- Build high performing, diverse teams through effective networking, training, and development. Maintain engagement and inspire teams to deliver exceptional and consistent experiences by promoting a culture of empowerment and inclusion.
- District Trainer (2023-present) Utilize resources to train and develop new Store Leaders and First Assistants. Apply blended learning approach with exposure, experience, and education through hands on training and virtual communication.
- Pursue growth opportunities to further develop leadership and support peers in and out of district including Leadership Experience Program (LXP), POS Change Leader, and conducting leadership development calls for full time leaders within the district.
- Reduced shrink from -0.76% to -0.01% over 4 years by implementing and enforcing Asset Protection procedures.
- Brand Ambassador (2018-present) Creating content for company social media team and promoting multi-channel business opportunities.
Co-Store Sales Leader
Maurices
06.2016 - 07.2017
- Exceeded $1 million in volume leading to full store remodel.
- Oversaw additional underperforming store for the month of May. Hired and trained new leaders and associates. Re-established expectations, devised development plans, and enforced accountability to improve performance.
- Responsible for interviewing and hiring, developing teams, effective schedule writing, accountability for performance, and adherence to policies for all team members.
Full Time Assistant Manager
Maurices
11.2015 - 06.2016
- Drove results by creating a customer centric environment through effective training and coaching on business acumen, selling behaviors, execution of impactful visual merchandising, and operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Associate of Science - Business Marketing and Management
The Pennsylvania State University
State College05.2019
Skills
- Sales Management
- Leadership Development
- Analytical and Critical Thinking
- Team Building
Timeline
Store Leader & District Trainer
Maurices
07.2017 - Current
Co-Store Sales Leader
Maurices
06.2016 - 07.2017
Full Time Assistant Manager
Maurices
11.2015 - 06.2016
Associate of Science - Business Marketing and Management
The Pennsylvania State University