Annie Webster
Sacramento,California
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Im a very big people person and im always willing to learn more.
Overview
14
14
years of professional experience
Work History
Receptionist
Lowlles Reliable Labor
Rio Linda, CA
01.2014 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Volunteer
Mission Carmichael Healthcare Center
Sacramento, CA
08.2010 - 04.2016
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Gave the elderly company and helped them with anything they needed.
Cashier/Food and Beverage Server
Roundtable Pizza
Rocklin, CA
02.2012 - 09.2014
- Greeted guests warmly to foster welcoming environment.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Followed workplace safety procedures to reduce accidents and hazards.
- Checked on guests throughout meal to attend to needs and provide great service.
- Inspected dishes and utensils for cleanliness.
- Cashier
Education
Phlebotomist - Phlebotomy
National Career Education
Citrus Heights, CA04.2021
High School Diploma -
Mira Loma High School
Sacramento, CA06.2014
Skills
- Delivery Coordination
- Security Awareness
- Greeting and Seating Clients
- Data Entry and Database Software
- Customer Complaint Resolution
- Call Answering and Routing
- Appointment Confirmation
- Call Transfers
- Multi-Line Telephone Skills
- Google Docs
- Making Appointments
- Reminder Calls
- Appointment Booking
- Cash handling
- Billing
- Help Desk
- Typing
- Microsoft Networking
- Medical Terminology
Timeline
Receptionist
Lowlles Reliable Labor
01.2014 - 11.2019
Cashier/Food and Beverage Server
Roundtable Pizza
02.2012 - 09.2014
Volunteer
Mission Carmichael Healthcare Center
08.2010 - 04.2016
Phlebotomist - Phlebotomy
National Career Education
High School Diploma -
Mira Loma High School
Similar Profiles
Kathryn L. ChinnockKathryn L. Chinnock
Senior International Relations Officer at U.S. Department of Labor’s Office of Child Labor, Forced Labor, and Human Trafficking (OCFT) in the Bureau of International Labor Affairs (ILAB)Senior International Relations Officer at U.S. Department of Labor’s Office of Child Labor, Forced Labor, and Human Trafficking (OCFT) in the Bureau of International Labor Affairs (ILAB)
MONIQUE EDWARDSMONIQUE EDWARDS
Economic Assistant at Bureau of Labor Statistics, U.S. Department of LaborEconomic Assistant at Bureau of Labor Statistics, U.S. Department of Labor
BRETT EDGERTONBRETT EDGERTON
Supervisory Economist, Nonresidential Construction Team at U.S. Department of Labor, Bureau of Labor StatisticsSupervisory Economist, Nonresidential Construction Team at U.S. Department of Labor, Bureau of Labor Statistics
Claire GamuedaClaire Gamueda
Volunteer at Harkness Elementary SchoolVolunteer at Harkness Elementary School
Michael Franquez AnzaldoMichael Franquez Anzaldo
Auto Body Technician at DG Auto Body & Paint IncAuto Body Technician at DG Auto Body & Paint Inc