Annika Hibbeler
Frederick,MD
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Bonefish Grill
10.2022 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Babysitter
No Employer
01.2020 - 05.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Equestrian Hand
Celebration Farm
08.2021 - 06.2022
- Managed stable operations and ensured proper care for all resident horses, maintaining a healthy environment.
- Assisted in the selection and purchase of quality horses for clients, based on their specific needs and preferences.
- Took care of each horse at the facility, including feeding, cleaning, and handling.
- Used problem solving and teamwork skills to deal with situations that come up and made sure all animals were taken care of.
Education
No Degree - Biomedical Sciences
Salisbury University
Salisbury, MD05.2027
High School Diploma -
Urbana High School
Ijamsville, MD05.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Table Bussing
Accomplishments
Honor roll, National Honors Society, 3.9 GPA (4.3 weighted), took 5 total AP Courses, volunteered to coach youth students for dance and cheer.
Timeline
Hostess
Bonefish Grill
10.2022 - 05.2024
Equestrian Hand
Celebration Farm
08.2021 - 06.2022
Babysitter
No Employer
01.2020 - 05.2024
No Degree - Biomedical Sciences
Salisbury University
High School Diploma -
Urbana High School