Annika Lydia-Peterson
Cowpens,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position. Ready to help team achieve goals.
Overview
3
3
years of professional experience
Work History
Patient Access Rep
Spartanburg Regional Healthcare System
06.2023 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Streamlined patient registration processes by implementing efficient data collection methods.
- Delivered CMS IM Message and CMS Moon Forms to patients.
- Completed verification and the review of insurance benefits.
Sales Associate
J.Crew Factory
10.2022 - 08.2023
- Followed all store procedures to uphold the brand.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Management
Hanes
08.2021 - 09.2022
- Completed sales management tasks on time and under budget while relaying complex issues with senior leadership.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Mentored newly hired trainees by sharing best practices and insights gained from personal experience in sales management.
Education
Bachelor of Science - Health Care Management
Lander University
Greenwood, South Carolina08.2024
High School Diploma -
Gaffney Senior High
Gaffney, South Carolina05.2021
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Registration and Admissions
- Communication Skills
- Organizational Skills
- Public Speaking
- Medical Terminology
- Problem-Solving
Timeline
Patient Access Rep
Spartanburg Regional Healthcare System
06.2023 - Current
Sales Associate
J.Crew Factory
10.2022 - 08.2023
Sales Management
Hanes
08.2021 - 09.2022
Bachelor of Science - Health Care Management
Lander University
High School Diploma -
Gaffney Senior High