Annmarie Grant
The Bronx,NY
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Microsoft and Eyefinity EHR.
Overview
12
12
years of professional experience
Work History
Administrative Specialist/Supervisor
Chelsea Vision Associates
06.2015 - Current
- Greet patients and conduct clerical duties including but not limited to registration, processing insurance, and payments.
- Communicate pertinent policies and information to patients.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
Sales Consultant & Cashier
Pandora Jewelry
08.2014 - 06.2015
- Built deep and authentic customer relationships by leveraging product knowledge and sales skills.
- File and maintain store documents including special orders, applications, and conducting packages distribution.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Stayed knowledgeable on latest charm innovations and technological advancements through continuous training.
Office Assistant
Bible Data
05.2013 - 06.2014
- Opened, sorted, and distributed incoming messages to appropriate parties .
- Purchased and maintained office inventory
- Completed clerical tasks such as filing, copying ,and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
Sales Associate
Victoria’s Secret
03.2012 - 05.2013
- Provided outstanding customer service and sold merchandise in high volume and fast paced environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed customer loyalty at location through selling Victoria's Secret credit cards and exceeding sales goals.
- Maintained knowledge of current sales, promotions, and payment/exchange policies.
Nurse Assistant
Jacobi Medical Center Morningside Nursing Home
11.2011 - 06.2012
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Shadowed head nurse and performed tasks in their absence.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Ensured accurate and timely flow of information by maintaining thorough patient records and remaining up to date with HIPPA laws and policies.
Survey Administrator
Food Bank of, City
04.2011 - 09.2011
- Promoted Food Bank of New York City and its programs to general public by distributing educational materials.
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis ,and reporting.
Education
Bachelor of Science - Health Services Administration
Lehman College, City University of New York
Bronx, New York06.2017
Skills
- Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, Access, and Outlook
- Administrative staff supervision
- Customer and client relations
- Strong administrative proficiency
- Critical Thinking
Timeline
Administrative Specialist/Supervisor
Chelsea Vision Associates
06.2015 - Current
Sales Consultant & Cashier
Pandora Jewelry
08.2014 - 06.2015
Office Assistant
Bible Data
05.2013 - 06.2014
Sales Associate
Victoria’s Secret
03.2012 - 05.2013
Nurse Assistant
Jacobi Medical Center Morningside Nursing Home
11.2011 - 06.2012
Survey Administrator
Food Bank of, City
04.2011 - 09.2011
Bachelor of Science - Health Services Administration
Lehman College, City University of New York
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