Annmarie Quiney
Long Beach,NY
Summary
Experienced esthetician with a focus on hair removal and skin treatments, complemented by strong client consultation skills. Demonstrated success in client retention and proficient waxing techniques. Acknowledged for boosting customer satisfaction through personalized interactions, contributing to increased repeat clientele. Focused on delivering high-quality results in a pristine spa environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
05.2021 - Current
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
Wax Specialist
European Wax Center
05.2013 - 01.2019
Head Sales Associate
European Wax Center
05.2013 - 08.2015
- Mentored junior staff members by providing actionable feedback on their performance during regular one-on-one coaching sessions.
- Provided a consistent, positive customer experience through attentive service and expert product knowledge.
- Enhanced customer satisfaction by addressing and resolving concerns promptly and professionally.
- Boosted sales performance by implementing effective training programs for new and existing associates.
- Led team meetings focused on sales goals, performance improvement strategies, and best practices sharing among associates.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Associate of Science - Nursing
Nassau Community College
Garden City, NYEsthetics License - Esthetics
Gloria Francis School Of Make-up Artistry
Hicksville, NY08.2015
Skills
- Strong customer service
- Client retention strategies
- Expert waxing techniques
- Attention to detail
- Excellent communication
- Proper sanitation practices
- Client consultation
- Multitasking and organization
- Skincare product sales
- Eyebrow shaping and tinting
- Esthetics
- Superior attention to detail
Certification
Microblading certification - 2019
Timeline
Wax Specialist
European Wax Center
05.2021 - Current
Wax Specialist
European Wax Center
05.2013 - 01.2019
Head Sales Associate
European Wax Center
05.2013 - 08.2015
Associate of Science - Nursing
Nassau Community College
Esthetics License - Esthetics
Gloria Francis School Of Make-up Artistry
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