Annmarie Sinclair Sherwood
Mount Vernon,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Debt Collector
Direct Recovery Services
08.2022 - 01.2024
- Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Identified and contacted customers with overdue accounts to address payment status.
Administration Assistant
Mona High School
02.2021 - 12.2022
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Conserved valuable resources by conducting regular audits on office supplies usage patterns and ordering items accordingly.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
Debt Collector
Torpedo Loans
08.2018 - 01.2020
- Entered client details and notes into system for interdepartmental access and review.
- Documented customer payment interactions and account statuses for future reference.
- Exceeded performance targets for successful debt recoveries, contributing to company''s overall financial stability.
- Adapted quickly to changes in industry regulations, incorporating new requirements into daily workflow without compromising productivity or results.
Education
Certificate - Cosmetology
Institute of Higher Learning
Kingston Jamaica 07.2004
Brimmer Vale High School
Baileys Vale Port Maria St Mary 07.2003
Skills
- Critical Thinking
- Complex Problem-Solving
- Documentation And Reporting
- Documentation and Recordkeeping
Languages
English
Full Professional
Timeline
Debt Collector
Direct Recovery Services
08.2022 - 01.2024
Administration Assistant
Mona High School
02.2021 - 12.2022
Debt Collector
Torpedo Loans
08.2018 - 01.2020
Certificate - Cosmetology
Institute of Higher Learning
Brimmer Vale High School
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