Ann Marie Watson
Gaston,SC
Summary
Experienced and dedicated professional with a strong background in retail and customer service spanning two decades. Adaptable to various work environments, consistently demonstrating exceptional work ethic. Eager to bring courteous demeanor and self-motivation to a new career journey, aiming to thrive and make a positive impact.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Southeastern Concrete Products
10.2020 - 08.2024
- Greeted walk in customers and truck drivers
- Answered all calls and forwarded to the correct person
- Took all block, pipe, and brick orders for deliveries
- Cash transactions at the register
- Printed bill of lading for drivers and had them sign
Shoes Salesperson
Belk
10.2019 - 03.2020
- Assisted Customers with purchasing shoes
- Rang out sales
- Cleaned area, inventory and fulfillment
- Performed opening and closing duties
- Checked other stores for additional inventory
Test Operator 1
Flextronics International
08.2018 - 01.2019
- Tested Self-serve yogurt machines
- Ran an electrical test through a hipot electrical system to check for correct wiring
- Followed a checkoff sheet; ran multiple tests; updated software; worked with engineers to fix existing malfunctions
- Pass or fail unit through Flexflo system
Service experience specialist
Nordstrom Rack
10.2016 - 07.2017
- Customer service and retail sales
- Processed returns, cashier, inventory
- Opening and closing duties including cleaning the customer service area
Peer Support Specialist
SC DEPARTMENT OF MENTAL HEALTH
04.2014 - 04.2016
- Facilitated groups and recorded clinical notes in EMR. Monitored clients
Education
Lexington High School
Lexington, SCSkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Stock replenishment
- Assertiveness
- POS system operation
- Refunds and exchanges
- Safety regulations
- Inbound and outbound calling
Timeline
Customer Service Associate
Southeastern Concrete Products
10.2020 - 08.2024
Shoes Salesperson
Belk
10.2019 - 03.2020
Test Operator 1
Flextronics International
08.2018 - 01.2019
Service experience specialist
Nordstrom Rack
10.2016 - 07.2017
Peer Support Specialist
SC DEPARTMENT OF MENTAL HEALTH
04.2014 - 04.2016
Lexington High School
Similar Profiles
Mitchell Calhoun IIMitchell Calhoun II
Forklift Operator at Southeastern Concrete ProductsForklift Operator at Southeastern Concrete Products
Casey MillerCasey Miller
Process Control Specialist at Southeastern Timber ProductsProcess Control Specialist at Southeastern Timber Products
Clifton HudsonClifton Hudson
Procurement Manager at Southeastern Timber ProductsProcurement Manager at Southeastern Timber Products
Alicia HaminAlicia Hamin
Front of House Team Member at Dave & Buster'sFront of House Team Member at Dave & Buster's
LaCreashia SackelLaCreashia Sackel
Mailroom Assistant at Department of Health and Human ServicesMailroom Assistant at Department of Health and Human Services