Annya Parada
Martinez,CA
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Sunrise Bistro. Excelled in customer service, mentoring staff, and adapting to new technologies. Demonstrates exceptional work ethic, integrity, and a proactive teamwork attitude, significantly contributing to business success. Friendly and reliable Server offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
12
12
years of professional experience
Work History
Cashier
Sunrise Bistro
10.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Learned duties for various positions and provided backup at key times.
Assistant
Waypoint Homes
09.2012 - 05.2014
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Completed daily logs for management review.
- Filed home applications for the Property Management
- Uploaded and renamed documents to Salesforce for the construction department
Education
No Degree - Culinary Arts
Diablo Valley College
Pleasant Hill, CA06.2025
High School Diploma -
Alhambra Senior High School
Martinez, CA06.2016
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Sunrise Bistro
10.2018 - Current
Assistant
Waypoint Homes
09.2012 - 05.2014
No Degree - Culinary Arts
Diablo Valley College
High School Diploma -
Alhambra Senior High School