ANOINTING MWAURA
Richmond,TX
Summary
Results-driven professional with proven expertise in task delegation and conflict resolution, recognized for enhancing workflow efficiency and fostering team collaboration. Demonstrates exceptional skills in cash handling and employee training, consistently delivering outstanding customer service while maintaining high operational standards. Committed to achieving organizational targets and driving team success through effective leadership.
Overview
4
4
years of professional experience
Work History
Shift Leader
Salad And Go
Richmond, TX
09.2024 - Current
- Delegated tasks to employees and monitored activities and task completion.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Assessed reports and adjusted workflows to realign with targets.
- Maintained positive working relationship with fellow staff and management.
Server Assistant
LAKESIDE COUNTRY CLUB
Houston, TX
06.2021 - 09.2024
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Resolved customer complaints swiftly and professionally when needed.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Fulshear High School
Fulshear, TX05-2022
BBA - Finance
University of Houston
Houston, TXSkills
- Task delegation
- Cash handling
- Employee training
- Customer service
- Workflow management
- Conflict resolution
- Team collaboration
- Sales reporting
- Quality assurance
- Inventory management
- Shift leadership
- Safety processes and procedures
Languages
French
Limited
Swahili
Professional
Affiliations
- Soccer
- Swimming
- Gyming
Timeline
Shift Leader
Salad And Go
09.2024 - Current
Server Assistant
LAKESIDE COUNTRY CLUB
06.2021 - 09.2024
High School Diploma -
Fulshear High School
BBA - Finance
University of Houston
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