Anoosh Rehman
Frederick,MD
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Coordinator/Customer Service Representative
Giant Eagle
Frederick, MD
12.2021 - Current
- Assist fellow cashiers with any concerns during transactions
- Streamlined checkout processes for faster transactions and reduced wait times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Processed Utility Payments and Western Union transactions
- Trained new personnel regarding company operations, policies and services.
Server
Sunrise Senior Living
Frederick, MD
07.2021 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Arranged and prepared tables for residents to offer memorable experiences
- Displayed enthusiasm and promoted excellent service to more than 40 residents at a time.
Education
Certificate - Dental Assisting
Frederick Community College
Frederick, MD03.2024
Bachelor of Science in Cellular and Molecular Biology -
Towson University
Towson, MD05.2021
Skills
- Telephone Etiquette
- Customer Service
- Relationship Building
- Fraud Prevention
- Sales Assistance
- Task Prioritization
- Team Leadership
Certification
- CPR [08/ 2023]
- X-Ray Certification [08/2024]
Timeline
Front End Coordinator/Customer Service Representative
Giant Eagle
12.2021 - Current
Server
Sunrise Senior Living
07.2021 - 09.2021
Certificate - Dental Assisting
Frederick Community College
Bachelor of Science in Cellular and Molecular Biology -
Towson University