Anson Wait
Garberville,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Humble, hardworking, very open to criticism, problem solver not a problem finder, desire to perform job the way employer intends, and be a team player.
Overview
39
39
years of professional experience
Work History
Server
The Lost Frenchman
04.2016 - Current
- Cultivated warm relationships with regular customers. positivity, warmth, good posture, all make a customer feel properly greeted at the door as well.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Do my best to make the experience smooth, and keep the perspective of the customer in mind.
- Timing is essential, and reading a room. Most indicators of assistance needed are non verbal, I.E. watching body language, and keeping a close eye on the tables. are waters filled, dirty dishes bussed, ect. at the right time.
- Respect and tact in work relationships will go a long way to promote a good work enviornment. I try to be as courteous and generous as possible, and usually that comes back at me.
- Inspected dishes and utensils for cleanliness.
- Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
Barista
Flavors Cafe
11.2015 - 11.2022
- Kept up good humour during slammed periods, often soliciting a laugh from an otherwise possibly tense caffeine addict.
- learned continually, always looking to improve my knowledge, and technique.
- Trained new employees in groups and in one-on-one scenarios.
- Worked on pouring latte art.
- Cleaned counters, machines, utensils and seating areas constantly.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Controlled line and crowd with quick, efficient service.
Farmer's Assistant
John Finley Farm/Southern Humboldt Community Park
06.2012 - 11.2015
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Operated tractors and self-propelled machinery to plow and fertilize soil.
- Kept my eyes and ears open, learning all I could about this diverse process. every simple task in farming comes with it's own world of subtleties to learn.
Server
Woodrose Cafe
06.2013 - 08.2015
- Cultivated warm relationships with regular customers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
Music Teacher
Sprowel Creek Music Studio
10.2011 - 04.2014
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Mentored struggling students with individualized approach to enhance learning.
- Planned and executed targeted lesson plans to instruct on music theory, music history and performance etiquette.
- Designed my own curriculum, tailoring my lesson plan to individual student needs.
- Taught Music theory, Drums, Banjo, Guitar, Keyboard, Violin, Ukelele, and Voice.
- Maintained my own band on the side.
Caregiver
Private Client
04.2011 - 05.2013
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Learned how to slow down, have utmost patience at ALL times with the client.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Learned a lot about alzheimers disease, and the ways that it affects family members, with the goal of easing tension between the client and family members.
Deli Worker
Chautauqua Health Foods
09.2009 - 07.2010
- Made Sandwiches and Wraps for deli sale.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- closed up, cleaning kitchen and sweep/mopping, trash, ect.
Sandwich Maker
The Wine And Cheese Gallery
09.2007 - 06.2008
- Prepped food for specials, sandwiches,. and salad station.
- Made sandwiches to order during the lunch rush.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Kept station and kitchen clean at all times
- learned how to run specials, and how to manage timing under busy conditions.
Cafe Manager
Maudes Cafe
11.1996 - 06.2008
- Trained cafe employees to always play hip music in the kitchen, as well as make excellent coffee, and desserts.
- Handled business administration functions such as cash register counting and supply ordering, banking, laundry, shopping.
- Maintained certification from the health dept. in food handling.
- Secured daily cash by verifying totals and making nightly deposits.
- handled all customer complaints with a respectful and smooth manner, also supported the music entertainers in accommodating their needs and payments.
- Trained Baristas
- Baked desserts
- Ran the line first for years as a Barista before being promoted.
- Maintained a popular Chess club for years at the cafe.
- also played as a Jazz musician at times at the cafe.
Assistant Manager
Little Caesars Pizza
09.1995 - 10.1996
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Shipping Clerk
Sunfrost Refridgerators
02.1994 - 12.1994
- Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Documented cargo movement such and obtained onward movement data.
Education
Associate of Arts - Music
Santa Fe College
Gainesville, FLSkills
- Wine Pairings
- Food Preparation and Safety
- Quality Control
- Table Setting Arrangements
- Reading a customer
- Timing
- Extreme focus to detail
- Suggestive Selling
- Memorization
- Pos Operation
- Cool Under Pressure
- Communications Protocols
Chess, Music, Perfomance, Dancing, Disc golf, Outdoorsman.
I love the outdoors, hiking, mountain biking, rock climbing, ect. I have been a student of Chess for most of my life, I am currently trying to better my game as always. Music has been the largest part of my life. I have learned several instruments, played in numerous bands and ensembles, studied theory, taught, toured fronting my own bands, worked as a sound engineer for live and recording, worked as a jazz drummer, worked as a Reggae and world music Bassist, Worked as a Mandolinist. also I have worked professionally as a session or hired musician. Dancing I just love to do and Im not sure if its very good. Disc golf is a more recent passion in life for me and provides much exercise and mental discipline. I have also dabbled in community theater, having acted earlier in life.
Timeline
Server
The Lost Frenchman
04.2016 - Current
Barista
Flavors Cafe
11.2015 - 11.2022
Server
Woodrose Cafe
06.2013 - 08.2015
Farmer's Assistant
John Finley Farm/Southern Humboldt Community Park
06.2012 - 11.2015
Music Teacher
Sprowel Creek Music Studio
10.2011 - 04.2014
Caregiver
Private Client
04.2011 - 05.2013
Deli Worker
Chautauqua Health Foods
09.2009 - 07.2010
Sandwich Maker
The Wine And Cheese Gallery
09.2007 - 06.2008
Cafe Manager
Maudes Cafe
11.1996 - 06.2008
Assistant Manager
Little Caesars Pizza
09.1995 - 10.1996
Shipping Clerk
Sunfrost Refridgerators
02.1994 - 12.1994
Associate of Arts - Music
Santa Fe College
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