An'Tania Brown
Orlando
Summary
Motivated individual with strong work ethic and working independently towards the intended career of forensic science. Strong organizational and team collaboration skills with experience in improving processes. Willing to take on any task to help my peers. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
2435 S Hiawassee Rd, Orlando, FL 32835
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Seasonal Sales Associate
Tilly's
Tilly’s, 4967 International Dr, Orlando, FL 32819
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FL05.2024
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Critical Thinking
- Time Management
- Reliability and punctuality
- Organizational abilities
Timeline
Seasonal Sales Associate
Tilly's
05.2023 - 08.2023
Cashier
Publix
01.2022 - Current
High School Diploma -
Dr. Phillips High School