Antasha Barker
Brooklyn,NY
Summary
Dedicated and adaptable professional with an Associate Degree in Business Administration, currently pursuing a Bachelor's degree in Health Information Management. Proven expertise in leadership, operations management, customer relations, and staff development, complemented by a strong ability to multitask and maintain confidentiality. Committed to delivering exceptional service in fast-paced environments while fostering positive relationships. Eager to leverage academic knowledge and gain hands-on experience in administrative or health information roles within the healthcare sector.
Overview
10
10
years of professional experience
Work History
Sales Lead
Warner Bros Discovery
07.2024 - Current
- Maintained accurate documentation and ensured compliance with company policies and procedures.
- Demonstrated strong communication and interpersonal skills when assisting diverse populations
- Coordinated team assignments and delegated responsibilities to maintain operational efficiency
- Provided professional problem resolution while maintaining a calm and patient-focused approach
- Supported administrative functions including reporting, scheduling, and operational communication
- Maintained a professional environment focused on service excellence, teamwork, and accountability
Team Lead
LensCrafters
06.2022 - 06.2024
- Coordinated appointments, order tracking, and follow-up communication to ensure customer satisfaction.
- Assisted patients and customers with selecting vision care products based on individual needs and preferences.
- Worked collaboratively with team members and management to maintain efficient workflow operations.
- Maintained a clean, organized, and welcoming environment focused on customer care and service excellence.
- Handled sensitive customer information professionally and maintained confidentiality standards.
Sales Lead
FAO Schwarz
05.2019 - 06.2022
- Demonstrated reliability, teamwork, and accountability in a high-traffic environment.
- Worked effectively under pressure while maintaining accuracy, efficiency, and professionalism.
- Utilized strong interpersonal skills to engage with diverse populations and provide positive experiences.
- Assisted with training and supporting new team members on company procedures and customer service expectations
- Maintained accurate transactions, documentation, and inventory records with attention to detail
Team Lead
Bed Bath & Beyond
03.2016 - 05.2019
- Analyzed sales data to identify trends, improving inventory management and product placement.
- Ensured adherence to company policies and procedures, maintaining operational excellence in daily tasks.
- Oversaw cash handling processes, ensuring accuracy and compliance with financial protocols.
- Handled customer concerns professionally and escalated issues appropriately when necessary
- Organized employee schedules, adhering to budgetary constraints while maintaining adequate staffing levels during peak hours.
Education
Bachelor of Science - Health Information Management
CUNY School of Professional Studies
New York, NY06.2028
Associate of Science - Business Management Healthcare
LaGuardia Community College
02.2021
High School Diploma -
Pathways To Graduation
Pathways To Graduation01.2016
Skills
- Customer Service
- Administrative Support
- Team Leadership
- Documentation Accuracy
- Communication Skills
- Problem Solving
- Workflow Coordination
- Time Management
- Data Entry
- Microsoft Office
- Multitasking
- Organization Skills
- Compliance Awareness
- Conflict Resolution
- Training & Development
Timeline
Sales Lead
Warner Bros Discovery
07.2024 - Current
Team Lead
LensCrafters
06.2022 - 06.2024
Sales Lead
FAO Schwarz
05.2019 - 06.2022
Team Lead
Bed Bath & Beyond
03.2016 - 05.2019
Bachelor of Science - Health Information Management
CUNY School of Professional Studies
Associate of Science - Business Management Healthcare
LaGuardia Community College
High School Diploma -
Pathways To Graduation