Anthony Abel
Dwayne
Indianapolis,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Civilian and Government industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Service Coordinator
Gainwell Technologies Inc.
Indianapolis, IN
03.2015 - Current
- Managed time independently and completed tasks and documentation within identified timeframes.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Answered phones and assisted walk-in customers.
- Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
- Cross-trained and provided backup support for organizational leadership.
Stock Broker
First Allied Securities, Inc
San Diego, CA
06.2001 - 11.2010
- Maintained relationships with clients long term.
- Worked on behalf of companies to buy and sell financial instruments.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Provided clients with price quotes on securities and financial information on corporations issuing select securities.
- Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
Education
Associate of Science - Aviation Management And Operations
Southwestern College
Chula Vista, CA 01.1995 - 05.1997
Skills
Proficiency in Office programs
undefinedTimeline
Assistant Service Coordinator
Gainwell Technologies Inc.
03.2015 - Current
Stock Broker
First Allied Securities, Inc
06.2001 - 11.2010
Associate of Science - Aviation Management And Operations
Southwestern College
01.1995 - 05.1997
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