Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Acuff

Evansville

Summary

Dynamic Service Coordinator at Discount Tire with a proven track record in client advocacy and accurate recordkeeping. Successfully managed high volumes of client requests, ensuring timely service delivery and enhancing customer satisfaction. Skilled in team leadership and service monitoring, fostering strong relationships and supportive environment for clients and colleagues alike.

Overview

3
3
years of professional experience

Work History

Service Coordinator

Discount Tire
08.2023 - Current

Tire Changing

  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.

Assitant Headguard

Burdette Park Aquatic Center
05.2022 - 05.2025
  • Organized water safety education programs for community members of all ages to promote responsible swimming habits.
  • Maintained clean and safe facilities through diligent inspection routines and prompt reporting of maintenance issues.
  • Conducted comprehensive staff training sessions, emphasizing emergency response procedures and customer service skills.
  • Mentored new lifeguards, sharing best practices for maintaining safety standards and building strong teamwork skills.
  • Boosted lifeguard team morale by fostering a supportive work environment and providing regular feedback on performance.
  • Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.

Car Wash Attendant

Royal Car Wash
11.2023 - 05.2024
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.

Education

Bachelor Of Business Administration - Business Administration/ Accoutning

University of Southern Indiana
Evansville, IN

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Client advocacy
  • Notetaking and documentation
  • Team leadership
  • Service monitoring and evaluation

Timeline

Car Wash Attendant

Royal Car Wash
11.2023 - 05.2024

Service Coordinator

Discount Tire
08.2023 - Current

Assitant Headguard

Burdette Park Aquatic Center
05.2022 - 05.2025

Bachelor Of Business Administration - Business Administration/ Accoutning

University of Southern Indiana
Anthony Acuff