Anthony Adams
Ocala,FL
Summary
Reliable Terminal Manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Safety-focused Terminal Manager with 3 years of experience. Successful at setting and meeting long-term goals through day-to-day improvements. Dedicated to hiring and training efficient employees for excellent customer service and productivity. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Terminal Manager
Premier Transportation
Ocala, FL
12.2020 - 11.2023
- Created and enforced policies and procedures for entire logistics team.
- Assisted in developing budgets for each department within the terminal facility.
- Directed the unloading and loading of cargo from vessels and trucks according to established procedures.
- Monitored budget and operating metrics to incorporate improvement processes to increase performance.
- Hired and trained new employees on warehouse safety and company policies.
- Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided road training and performed road tests for new drivers.
- Shuttled trailers from our facility to our vendor for repairs.
Dispatcher
Premier Transportationinc
Ocala, FL
07.2016 - 11.2020
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Scheduled loads according to priority and available equipment.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Answered customer requests with information about product availability, shipping information and status updates.
- Dispatched drivers to meet daily delivery needs for company customers.
- Provided timely updates to customers regarding their orders or requests.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Relayed work orders, messages or information using telephones or two-way radios.
- Mentored junior team members and managed employee relationships.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Ordered supplies or equipment to issue to personnel.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Addressed questions, problems or requests for service or equipment.
Driver
Premier Transportationinc
Ocala, FL
11.2010 - 07.2016
- Pick up and deliver goods from various locations in a safe and timely manner in accordance with DOT rules and regulations
- Checked vehicle after shift for damage.
- Maintained accurate logs of vehicle inspections and repair status.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Assisted with loading and unloading freight when necessary.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Education
GED -
Coconut Creek High School
Coconut Creek, FL05-1976
Skills
- DOT Regulations
- Safe Transportation
- OSHA Regulations
- Policy Enforcement
Certification
- CDL A driver for over 29 years
Timeline
Terminal Manager
Premier Transportation
12.2020 - 11.2023
Dispatcher
Premier Transportationinc
07.2016 - 11.2020
Driver
Premier Transportationinc
11.2010 - 07.2016
GED -
Coconut Creek High School