Dedicated customer service experience with a proven track record in enhancing operational efficiency and costumer satisfaction growth. Skilled in communication and problem solving, ensuring exceptional service delivery in fast-paced environments.
Overview
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1
Certification
Work History
Costumer Service
First Choice Insurance Agency
Miami, FL
08.2025 - 11.2025
Set schedule for tellers and customer service representatives.
Generated reports for customer service issues and repair records.
Provided excellent customer service, addressing concerns promptly and professionally.
Managed daily operations for better customer service and increased revenue.