Anthony Baxley
Tucson,AZ
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. With over 20 years of working for 1 company and moving my way up from a cashier to GM shows that motivation and loyalty are very strong traits of myself.
Overview
5
5
years of professional experience
Work History
General Manager
Petco
Tucson, Arizona
11.2021 - 04.2025
- Oversaw daily duties and had scheduled correctly for the day
- Education and training for all associates when on boarding
- Went over daily,weekly,monthly sales and metrics and made plans to achieve goals.
- Organized for projects coming up.
- Coordinated inventory management to maintain optimal stock levels and minimize waste.
- Ensured compliance with company policies and local regulations in all store activities.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
Guest experience leader (assistant manager)
Petco Animal Supplies Stores Inc.
Tucson, AZ
03.2020 - 09.2021
- Led guest interactions to enhance overall satisfaction and engagement.
- Trained team members in customer service best practices and company standards.
- Managed daily operations, ensuring efficient service delivery to all guests.
Education
Palo Verde Magnet Highschool
Tucson, AZSkills
- Inventory management
- Sales performance analysis
- Budget management
- Compliance enforcement
Timeline
General Manager
Petco
11.2021 - 04.2025
Guest experience leader (assistant manager)
Petco Animal Supplies Stores Inc.
03.2020 - 09.2021
Palo Verde Magnet Highschool