Anthony Beach

•Served as initial contact for members and guests.

•Responsible for parking members' vehicles and handling their golf equipment.

•Built and maintained trust with club members, meeting their expectations.

• Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
• Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
• Developed long-lasting relationships with clients to ensure consistent retention and loyalty.

• Answered guest's questions about property amenities and services.
• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Helped guests unload and load luggage.

• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Provided detailed project status updates to stakeholders and executive management.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

• Developed positive relationships with coaches, staff, and teammates by exhibiting professionalism and a good sportsmanship attitude at all times.
• Participated in youth camps and clinics and offered insight and assistance with improving skills.
• Boosted morale within the team environment by consistently demonstrating enthusiasm, determination, and perseverance even during challenging situations.
• Demonstrated versatility by excelling in multiple positions as needed, showcasing adaptability and commitment to the team''s success.

• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Established and sustained connections with team members and coaches.

Dedicated spare time to providing instructional lessons.

• Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
• Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
• Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
• Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.

• Ensured safety compliance, leading to a decrease in workplace accidents during installations.
• Evaluated team performance regularly to identify areas of improvement, fostering professional growth among technicians.
• Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.
• Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.