Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Casillas

Los Angeles,CA

Summary

Awarded public speaker with a passion for making real connections. Dynamic and self-motivated with extensive customer service expertise honed at various high end restaurants and bars. Recognized for exceptional problem-solving abilities and teamwork that consistently enhanced guest experiences. Committed to utilizing competent professional communication skills to work effectively in teams or leadership roles.

Overview

6
6
years of professional experience

Work History

Bartender

The AC Hotel
08.2023 - 05.2025
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Traveling Events Sales

Lowrider Clothing
02.2019 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Deckhand

American Cruise Lines
03.2022 - 06.2022
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Implemented effective communication with team members, ensuring smooth coordination during critical operations.
  • Demonstrated adaptability by swiftly learning new procedures or technologies introduced into daily routines on board the vessel.

Education

Bachelor of Arts - Communication

San Diego State University
San Diego, CA
05-2025

Associate of Arts - Communications

Santa Monica College
Santa Monica, CA
12-2021

Skills

  • Customer service expertise
  • Complex Problem-solving
  • Awarded public speaker
  • Teamwork and leadership qualities
  • Self-organization
  • Active Lister
  • Critical thinking and observation
  • Disciplined
  • Proficient with Microsoft Word, Powerpoint, Office, Workspace
  • Proficient in writing, research strategies
  • Data collection and organization
  • Quality assurance standards

Timeline

Bartender

The AC Hotel
08.2023 - 05.2025

Deckhand

American Cruise Lines
03.2022 - 06.2022

Traveling Events Sales

Lowrider Clothing
02.2019 - 11.2023

Bachelor of Arts - Communication

San Diego State University

Associate of Arts - Communications

Santa Monica College

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