Anthony Cass
Brownwood,TX
Summary
Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably at Ace Hardware. Excelled in customer service and cash handling accuracy, enhancing customer satisfaction and financial integrity. Demonstrated strong work ethic and fast learning ability, leading to significant improvements in store operations and team efficiency. Skilled in both team leadership and operational management.
Overview
2025
2025
years of professional experience
Work History
Key Holder
Ace Hardware
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Performed tasks involving key duplication, glass cutting, and mixing paint.
Sales Associate
Tractor Supply
03.2023 - Current
- Compiled comprehensive feed inventory lists for daily morning distribution.
- Transported pallets of feed needing replacement or replenishment.
- Supported team members in preparing loadouts including hay, barbed wire, and cattle fencing.
- Guided customers towards finding necessary products within the store.
Sales Associate
Walmart
12.2018 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Material Handler
Danhill
03.2014 - 12.2016
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma -
Master Learning Institute
Tye, TX08.2017
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Time management
- Fast and efficient
- Strong work ethic
- Fast learning and willing to learn without being stubborn about prior ways of doing tasks
Timeline
Sales Associate
Tractor Supply
03.2023 - Current
Sales Associate
Walmart
12.2018 - 12.2022
Material Handler
Danhill
03.2014 - 12.2016
Key Holder
Ace Hardware
High School Diploma -
Master Learning Institute