Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Anthony Cass

Anthony Cass

Brownwood,TX

Summary

Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably at Ace Hardware. Excelled in customer service and cash handling accuracy, enhancing customer satisfaction and financial integrity. Demonstrated strong work ethic and fast learning ability, leading to significant improvements in store operations and team efficiency. Skilled in both team leadership and operational management.

Overview

2025
2025
years of professional experience

Work History

Key Holder

Ace Hardware
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Performed tasks involving key duplication, glass cutting, and mixing paint.

Sales Associate

Tractor Supply
03.2023 - Current
  • Compiled comprehensive feed inventory lists for daily morning distribution.
  • Transported pallets of feed needing replacement or replenishment.
  • Supported team members in preparing loadouts including hay, barbed wire, and cattle fencing.
  • Guided customers towards finding necessary products within the store.

Sales Associate

Walmart
12.2018 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Material Handler

Danhill
03.2014 - 12.2016
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Education

High School Diploma -

Master Learning Institute
Tye, TX
08.2017

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Time management
  • Fast and efficient
  • Strong work ethic
  • Fast learning and willing to learn without being stubborn about prior ways of doing tasks

Timeline

Sales Associate

Tractor Supply
03.2023 - Current

Sales Associate

Walmart
12.2018 - 12.2022

Material Handler

Danhill
03.2014 - 12.2016

Key Holder

Ace Hardware

High School Diploma -

Master Learning Institute
Anthony Cass