Anthony Castano
Tampa,FL
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2015 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Graphic Design
Arizona State University
Tempe, AZ12.2025
High School Diploma -
Plant High School
Tampa, FL05.2014
Skills
- Inventory Control
- Customer-Oriented
- Policy Enforcement
- Training and Mentoring
- Project Management
- Cash Handling Expertise
- Operations Management
- Employee Training
Affiliations
- Dance/Choreographing
Languages
Spanish
Professional Working
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
05.2015 - Current
Bachelor of Science - Graphic Design
Arizona State University
High School Diploma -
Plant High School