Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Anthony Castellon

New Castle,DE

Summary

Proactive Manager with extensive experience in staff management and customer satisfaction. Successfully improved workplace safety and resolved conflicts, contributing to a productive and positive environment. Skilled in team leadership, time management, and complex problem-solving, bringing dedication and efficiency to drive team success.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Manager

The Tondo Group
New Castle, DE
02.2023 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.

Restaurant Server

Guapos Restaurant
Falls Church, VA
03.2022 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.

Education

Associate of Science -

Unicen
Bolivia, Cochabamba
02-2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Staff Training and Development

Languages

Spanish
Native or Bilingual

Timeline

Manager

The Tondo Group
02.2023 - 11.2024

Restaurant Server

Guapos Restaurant
03.2022 - 01.2023

Associate of Science -

Unicen

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Anthony Castellon