Anthony Catalina
Bonita Springs,FL
Summary
Accomplished District Manager with a proven track record at Trek Bikes of Florida, enhancing operational standards and fostering customer loyalty. Expert in strategic planning and sales management, I've led teams to exceed performance metrics through leadership and training. Skilled in recruiting, with a knack for building lasting relationships and driving business growth.
Overview
26
26
years of professional experience
Work History
District Manager
Trek Bikes of Florida
08.2013 - 07.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Generated financial and operational reports to assist management with business strategy.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate/Sales Manager
Naples Dodge Chrysler/Naples Motorsports
11.1998 - 08.2013
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Erie Tech
Erie, PASkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Goal Setting and Performance Metrics
- Sales management
Accomplishments
- Supervised team of 75 staff members.
- Achieved sales results through effectively helping with leading the team to their expectations by keeping them accountable to them .
Timeline
District Manager
Trek Bikes of Florida
08.2013 - 07.2024
Sales Associate/Sales Manager
Naples Dodge Chrysler/Naples Motorsports
11.1998 - 08.2013
High School Diploma -
Erie Tech
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