Anthony Chen
Oakland,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2
2
years of professional experience
Work History
Cashier
UC Dessert
02.2024 - 09.2025
- Processed thousands of transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Monitored inventory levels at the register and communicated restocking needs to management.
- Handled cash handling procedures, ensuring accuracy in transactions and drawer reconciliation.
- Collaborated with team members to streamline checkout processes during peak hours for efficiency.
- Worked flexible schedule and extra shifts to meet business needs.
Intern
UCSF
07.2024 - 08.2024
- Participated in 7 training sessions to enhance laboratory skills and knowledge base.
- Contributed to 6 team meetings by sharing insights and discussing project progress.
- Analyzed 10 problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Neuroscience
University of California, Riverside
Riverside, CA06-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
Accomplishments
- Trained and mentored 6 employees.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Native or Bilingual
Timeline
Intern
UCSF
07.2024 - 08.2024
Cashier
UC Dessert
02.2024 - 09.2025
Bachelor of Science - Neuroscience
University of California, Riverside