Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Letters of Accommodation
Work Preference
Letters of Accommodation
Software
Hi, I’m

Anthony Chism

Production Operations Supervisor
Byram,MS
Anthony Chism

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Versatile Assistant General Manager with 6 years of experience overseeing daily restaurant operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Overview

26
years of professional experience
6
years of post-secondary education

Work History

Dennys Restauran/dba DenTex
West Memphis, AR

General Manager
06.2023 - 09.2023

Job overview

  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Provided professional services and support in a dynamic work environment.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Resolved problems, improved operations and provided exceptional service.

Boston Market
Chicago, IL

Assistant General Manager
11.2017 - 03.2023

Job overview

  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval percentages.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Mentored and motivated 75 team members to achieve challenging business goals.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Koch Foods
Morton, MS

Operations Supervisor
10.2023 - 09.2024

Job overview

  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates. Worked with SQF Standards, Codes and GMP's.
  • Improved operational efficiency by streamlining processes and implementing timesaving strategies.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

United States Postal Service, USPS
Bedford Park, IL

Supervisor Transportation Operatiions
09.1998 - 04.2016

Job overview

  • Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties to maintain budgets under 10% cap.
  • Adhered to established protocols and safety procedures for loading and transporting secure cargo.
  • Obtained fuel and oil samples to check for contamination.
  • Maintained, repaired tractors and trailers, to keep fleet in ready dispatch status.
  • Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.

United States Postal Service, USPS
Bedford Park, IL

A/Transportation Manager
04.2012 - 06.2014

Job overview

  • Assessed and target facility needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Oversaw team, 70 drivers by reviewing performance to promote timely and efficient deliveries and operations

Education

NJEC Sterile Processing
Chicago, IL

from Sterile Processing Technology
01.2017 - 02.2017

University Overview

Cooking And Hospitality Institute of Chicago
Chicago, IL

from Restaurant And Culinary Management
01.1999 - 05.2001

University Overview

Westside Leadership Academy,
Gary, IN

High School Diploma
09.1981 - 05.1985

University Overview

  • Completed AP course in [Subject]

Skills

Team leadership expertise

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Availability
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Operations Supervisor
Koch Foods
10.2023 - 09.2024
General Manager
Dennys Restauran/dba DenTex
06.2023 - 09.2023
Assistant General Manager
Boston Market
11.2017 - 03.2023
NJEC Sterile Processing
from Sterile Processing Technology
01.2017 - 02.2017
A/Transportation Manager
United States Postal Service, USPS
04.2012 - 06.2014
Cooking And Hospitality Institute of Chicago
from Restaurant And Culinary Management
01.1999 - 05.2001
Supervisor Transportation Operatiions
United States Postal Service, USPS
09.1998 - 04.2016
Westside Leadership Academy,
High School Diploma
09.1981 - 05.1985

Letters of Accommodation

Letters of Accommodation

Special Achievement Award Letter and cash reward for above average performance.

Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsPaid time offPaid sick leave401k match4-day work weekHealthcare benefitsStock Options / Equity / Profit Sharing

Letters of Accommodation

Letters of Accommodation

Special Achievement Award Letter and cash reward for above average performance.

Software

Microsoft Office

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Anthony ChismProduction Operations Supervisor