Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Automotive Sales Consultant
Ruxer Ford Lincoln
09.2022 - Current
Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
Increased dealership revenue through effective negotiation and closing techniques.
Developed strong relationships with customers for repeat business and referrals.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Collaborated with management to develop sales strategies and achieve monthly targets.
Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Enhanced dealership visibility by participating in community events and networking opportunities.
Assistant Manager Collision Center
Ruxer Ford Lincoln
05.2019 - 09.2022
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Product Manager
Stens Corporation
01.2014 - 03.2019
Increased product adoption by developing and implementing effective marketing strategies.
Streamlined the product development process for faster time-to-market and improved efficiency.
Launched successful products by conducting thorough market research and identifying customer needs.
Optimized product performance with data-driven analysis and continuous improvement initiatives.
Enhanced user experience, resulting in increased customer satisfaction and retention rates.
Product Technician
Stens Corporation
04.2008 - 01.2014
Enhanced product quality by meticulously analyzing and troubleshooting issues during the testing phase.
Streamlined production processes for increased efficiency and reduced downtime.
Collaborated with cross-functional teams to ensure seamless product development and launch.
Improved customer satisfaction ratings by providing timely and effective technical support for product-related inquiries.
Reduced product return rates by conducting thorough pre-release assessments, identifying potential defects or malfunctions.
Optimized inventory management through diligent tracking of supplies, parts, and equipment.
Assisted in the design and implementation of new products, contributing to successful product launches.
Contributed to cost-saving initiatives by identifying opportunities for more efficient use of materials and resources in the production process.
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