Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
Anthony Diaz

Anthony Diaz

Shirley,NY
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Efficient Customer Service Associate offering 2 years of experience in fast-paced environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Overview

5
5
years of professional experience

Work History

Support Lead

Five Below Inc.
07.2020 - 10.2020
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Resolved customer complaints and adjusted policies to meet changing needs.

Customer Service Associate

Walgreens
10.2017 - 07.2020
  • Helped customers update accounts, sign up for new services and take advantage of special offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.

Deli Clerk

King Kullen
08.2015 - 03.2016
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.

Education

High School Diploma -

William Floyd High School

Skills

  • POS systems
  • Credit and cash transactions
  • Payment processing
  • ID verification
  • Customer assistance
  • Cash management
  • Cash register operation
  • Customer greeting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of [Number] staff members.

Timeline

Support Lead - Five Below Inc.
07.2020 - 10.2020
Customer Service Associate - Walgreens
10.2017 - 07.2020
Deli Clerk - King Kullen
08.2015 - 03.2016
William Floyd High School - High School Diploma,

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