Anthony Dunning
Summary
Dynamic professional with extensive experience in team leadership and cash management at Denny's. Proven track record in employee training and enhancing customer satisfaction through effective problem-solving. Adept at optimizing operations and ensuring workplace safety, consistently achieving production targets in high-pressure environments. Committed to continuous improvement and staff motivation.
Diligent my with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management.
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
11
11
years of professional experience
Work History
P.I.C Shift Supervisor/Server
Dennys
02.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Underground Hardrock Miner
Major Drilling
05.2017 - 02.2019
- Participated in emergency response drills to be prepared for any potential incidents or accidents onsite.
- Consistently met production targets by effectively prioritizing tasks and managing resources.
- Maintained excellent communication within the team to ensure smooth coordination of activities across various sections of the mine site.
- Demonstrated strong problem-solving skills by identifying issues before they escalated into larger problems while maintaining a safe working environment.
- Loaded, set and detonated explosives to produce desired blasting patterns.
- Performed regular equipment checks to ensure optimal functionality, prolonging its lifespan as well as reducing maintenance costs.
- Performed repairs, replacements and general maintenance on mining equipment.
- Operated heavy machinery with precision, minimizing risks and maximizing output in challenging conditions.
- Optimized drilling operations for increased productivity and reduced equipment downtime.
- Distributed loads evenly to reduce safety risks.
- Unloaded shuttle car loads onto conveyor belt.
- Worked in mines up to 12,000 feet underground and mined over 10 tons of pay in a week.
Underground Miner
Frontier Kemper
05.2015 - 03.2017
- Closely monitored and recorded locations, mining progress, and safety conditions.
- Observed hand signals, grade stakes and other markings when operating machines.
- Serviced earth moving systems to promote safe and proper functioning.
- Supported mine ventilation system installation and maintenance projects for improved air quality control within the working environment.
- Achieved high-quality ore extraction results using precise drilling techniques and adherence to geological plans.
- Exhibited strong adaptability in adjusting to changes in mining conditions or project requirements by embracing new techniques and technologies as needed.
- Strengthened teamwork dynamics among crew members through open communication channels leading to increased collaboration.
- Contributed to the successful completion of mining projects through effective communication and coordination with supervisors and colleagues.
Underground Coal Miner
Viking Coal Mine
05.2014 - 02.2015
- Ensured compliance with federal regulations, maintaining accurate records of ventilation plans and methane testing results.
- Increased overall mine productivity through the efficient operation of longwall shearer machines during coal extraction processes.
- Successfully inspected safety of equipment for moving, lifting and drilling.
- Reduced downtimes by promptly addressing maintenance issues on heavy machinery such as continuous miners and roof bolters.
- Used spotter tool to test areas for safety before setting up drills and drilling machines.
- Controlled conveyors running length of shuttle cars for load distribution.
- Moved materials using equipment to transfer to different workstations.
- Operated hydraulic or electric shovels to pick up loose rock.
- Used loading machine to transfer rocks and coal onto vehicles for removal.
Education
Automotive Technology Associates Degree - Automotive
Lincoln College of Technology
Denver, CO02-2026
High School Diploma -
Fairfield Community Highschool
Fairfield, IL05-2009
Skills
- Cash Management
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Staff motivation
- Continuous improvement
- Project management
- Team leadership
- Problem-solving
- Team supervision
Timeline
P.I.C Shift Supervisor/Server
Dennys
02.2022 - Current
Underground Hardrock Miner
Major Drilling
05.2017 - 02.2019
Underground Miner
Frontier Kemper
05.2015 - 03.2017
Underground Coal Miner
Viking Coal Mine
05.2014 - 02.2015
Automotive Technology Associates Degree - Automotive
Lincoln College of Technology
High School Diploma -
Fairfield Community Highschool
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