Anthony Falco
Patterson ,NY
Summary
Proven track record in enhancing customer engagement and streamlining filing processes at Raymond Opticians. Demonstrates exceptional multi-tasking and people skills, significantly improving client service and operational efficiency. Skilled in conflict resolution and meeting deadlines, ensuring a seamless shopping experience and robust document management.
Overview
6
6
years of professional experience
Work History
Sales Associate
Raymond Opticians
06.2022 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Filing Clerk
Raymond Opticians
06.2020 - 06.2022
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
Sales Attendants
Thunder Ridge
11.2018 - 02.2020
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
- Tracked stock using company inventory management software.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained records related to sales, returns, and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor Of Finance -
Fairfield University
Fairfield, Ct05.2024
Skills
- Customer Service
- Multi-tasking strength
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Client Service
- Conflict Resolution
- Meeting deadlines
Timeline
Sales Associate
Raymond Opticians
06.2022 - 09.2024
Filing Clerk
Raymond Opticians
06.2020 - 06.2022
Sales Attendants
Thunder Ridge
11.2018 - 02.2020
Bachelor Of Finance -
Fairfield University
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