Anthony Follett
Placerville,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Events Assistant & Front Desk Administrator
FirstService Residential
09.2015 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Offered technical support and troubleshot issues to enhance office productivity.
- Collaborate with the Assistant General Manager to create and implement promotion strategies to ensure the timely promotion of events, activities, and recreational programs through website, eblasts, newsletter, community app and social media platforms.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed calendars and coordinated private functions to optimize schedules.
Security Guard
Capital Patrol
09.2014 - 09.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
High School Diploma -
El Dorado High School
Placerville, CA2004
Skills
- Skilled with Connect and Jenark softwares
- Project Coordination
- Office Equipment Troubleshooting
- Office Administration
- Staff Training and Development
- Process Redesign
- Data Entry
- Business Correspondence
- Schedule Coordination
- Team Collaboration
- Computer Skills
- Calendar Management
- Administrative Duties
- Customer service
- Inventory control
- Client relations
Timeline
Events Assistant & Front Desk Administrator
FirstService Residential
09.2015 - Current
Security Guard
Capital Patrol
09.2014 - 09.2015
High School Diploma -
El Dorado High School