Anthony Galicia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to overcome any challenge. Ready to help team achieve company goals. Strategic candidate eager to leverage knowledge in any field. Strong problem-solving and multitasking skills. Highly collaborative individual works well under pressure.
Overview
2
2
years of professional experience
Work History
Dispatcher
Houston Freight Solutions
06.2023 - 01.2024
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Managed customer accounts and invoicing.
- Answered phone calls and responded to customer emails.
Mobile Detailer
Houston Freight Solutions
01.2022 - 01.2023
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Inspected vehicles and equipment for visible damage.
- Removed dirt and debris from vehicle and equipment interiors.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Maintained clean, tidy and safe work environment.
- Safeguarded client property during service delivery through careful handling techniques that produced zero damage incidents.
Education
No Degree - Electrical, Electronics Engineering Technologies
University of Houston
Houston, TX12.2026
High School Diploma -
Jersey Village High School
Houston, TX05.2022
Skills
- Creative Thinking
- Stress Tolerance
- Decision-Making
- Customer Relations
- Work Order Preparations
sports
I played high school soccer with the Jersey Village Men's soccer team and Tigres UANL youth soccer club.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatcher
Houston Freight Solutions
06.2023 - 01.2024
Mobile Detailer
Houston Freight Solutions
01.2022 - 01.2023
No Degree - Electrical, Electronics Engineering Technologies
University of Houston
High School Diploma -
Jersey Village High School