Anthony Garcia
Los Angeles,CA
Summary
Store Manager with 20 years in management sales and progressive leadership roles. Skilled at coaching and developing new managers encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Shoe Palace
Montebello, California
02.2019 - Current
- General store manager for shoe palace for the past 6 years and still currently working for the company.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Maintained accurate records of employee performance reviews.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Delegated work to staff, setting priorities and goals.
- Managed daily operations of the store, including staffing, scheduling, inventory control, merchandising, and customer service
- Trained staff on proper inventory control techniques.
- Trained employees on additional job positions to maintain coverage of roles.
- Coached, mentored and trained team members in order to improve their job performance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Education
Some College (No Degree) - Business Administration
California State University, Long Beach
Long Beach, CASkills
- Personnel development
- Store operations oversight
- Operations
- Inventory management
- Inventory control
- Employee training
- Store merchandising
- Recruiting and hiring
- POS system operation
Timeline
Store Manager
Shoe Palace
02.2019 - Current
Some College (No Degree) - Business Administration
California State University, Long Beach