Anthony Gomez
New York
Summary
Dynamic sales associate with a proven track record at Signet Jewelers, excelling in customer service and relationship building. Recognized for training new team members and enhancing inventory management. Skilled in POS operation and adept at multitasking, fostering loyalty through exceptional guest relations and effective communication. Reliable and upbeat server/bartender with 10+ years of experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help secure a serving position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Sales Associate
Signet Jewelers
Brunswick, GA
02.2023 - Current
- Provided exceptional customer service, assisting clients in selecting jewelry and understanding product features.
- Maintained accurate inventory records, ensuring availability of high-demand items on the sales floor.
- Conducted thorough training for new associates, promoting effective sales techniques and customer engagement strategies.
- Streamlined merchandising displays to enhance visual appeal and attract customer attention during peak shopping hours.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Server/Bartender
Post 25
Asheville, NC
09.2022 - 01.2024
- Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and maintain quality standards.
- Trained new team members on menu items, service protocols, and cash handling procedures.
- Maintained cleanliness and organization of bar area while adhering to health and safety regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Implemented strategies to enhance customer satisfaction, leading to increased repeat business opportunities.
Server/Bartender
Tortuga Jacks
Jekyll Island, GA
08.2018 - 08.2020
- Developed cocktail recipes and optimized drink preparation processes for improved efficiency.
- Managed inventory levels, conducted stock checks, and ordered supplies as needed to minimize waste.
- Oversaw daily operations during peak hours, ensuring smooth workflow and high-quality service delivery.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Trained new bartenders on operational procedures, cocktail recipes, and customer service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Tin Lizzy's Cantina
Atlanta, GA
01.2017 - 08.2018
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge and service protocols.
- Managed multiple tables efficiently during peak dining hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Barista Shift Supervisor
Starbucks
Brunswick, GA
03.2012 - 01.2017
- Supervised daily operations, ensuring high standards of service and product quality.
- Trained and mentored new baristas in coffee preparation techniques and customer engagement.
- Managed inventory levels, coordinating timely restocking to minimize disruptions in service.
- Implemented process improvements, enhancing workflow efficiency during peak hours.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
Education
No Degree -
College of Coastal Georgia
Brunswick, GASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- POS system operation
- Adapt to diverse groups
- Guest relations
- Building rapport
- Point of sale operation
- Relationship selling
Timeline
Sales Associate
Signet Jewelers
02.2023 - Current
Server/Bartender
Post 25
09.2022 - 01.2024
Server/Bartender
Tortuga Jacks
08.2018 - 08.2020
Server
Tin Lizzy's Cantina
01.2017 - 08.2018
Barista Shift Supervisor
Starbucks
03.2012 - 01.2017
No Degree -
College of Coastal Georgia