Jazmin Ponce Moral
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Aids Healthcare Foundation - Central Refill Center
19300 S Hamilton Ave, Gardena CA 90248
11.2023 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Ability to use Coreflex system to meet Pharmacy expectations
Pharmacy Technician
Torrance Pharmacy And Compounding Center
23600 Telo Ave Suite 155, Torrance, 90505
04.2022 - 10.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Assembling medications for patients needs, while following doctors guidelines.
- Ability to complete auto re-fill tasks
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Shift Lead
Crazy Fish
28158 S Western Ave, San Pedro, 90732
01.2022 - 10.2022
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Accomplished multiple tasks within established timeframes.
Certified Swing Manager
McDonald's Restaurant
10.2017 - 12.2021
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Trained crew members on how to perform tasks correctly.
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Oversaw 4 shifts each week with up to 80 employees
Receptionist
Tax Advisory & Financial
02.2021 - 05.2021
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone or postal mail.
Education
Associate of Science - Cosmetology Education
Compton Community College
Compton, CA06.2019
Pharmacy Technicians License - Pharmacy Technician
Northwest College
3799 E Burnett St, Long Beach, 9081508.2022
Skills
- Money Handling
- Delegating Assignments and
- Problem-Solving
- Front of House Management
- Team Leader
- Collaboration and Teamwork
- Time Management
- Critical Thinking
- POS Terminal Operation
- Microsoft Office
- Calm and Pleasant Demeanor
- Work Planning and Prioritizing
- Coaching and Mentoring
- Reliable and Responsible
- Written and Verbal Communication
- Manual and Automated Medication Dispensing
- Assisting Pharmacists
- Stocking Shelves
- Medicare and Medicaid Processes
- Updating Medication Histories
- Patient Confidentiality
- FDA Drug Safety Guidelines
- Microsoft Excel
- Digital RX
- MedPack
- Phone Skills
- Pharmacy Automation
- Labeling Prescriptions
- Managing Prescription Refills
- Drug Storage Procedures
- Drug Inventory Control
- Preparing Bubble Packs
- Proper Labeling Procedures
- Pharmacy Practices
- Regulatory Guidelines
- FDA and HIPAA Compliance
- Verifying Orders
- Insurance Verification
- Workplace Safety
- Payment Processing
- Insurance Billing
- Typing Medication Labels
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Aids Healthcare Foundation - Central Refill Center
11.2023 - Current
Pharmacy Technician
Torrance Pharmacy And Compounding Center
04.2022 - 10.2023
Shift Lead
Crazy Fish
01.2022 - 10.2022
Receptionist
Tax Advisory & Financial
02.2021 - 05.2021
Certified Swing Manager
McDonald's Restaurant
10.2017 - 12.2021
Associate of Science - Cosmetology Education
Compton Community College
Pharmacy Technicians License - Pharmacy Technician
Northwest College