Anthony Hernandez
Burlington,NJ
Summary
Goal-oriented manager with distinguished experience in Auto industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent and maximizing on profit. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Manager
Rosenthal Automotive Group-Hyundai/Honda/Mazda
09.2022 - Current
- Leveraged eLeads, CDK, DealerTrack, Route One, Accutrade, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Sales Manager
Sussman Automotive
01.2020 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Used eLeads, CDK, DealerTrack, Route1, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Certification - Computer Networking And Telecommunications
Drake College of Business
Skills
- Persuasive Negotiations & Closing Techniques
- Sales Practices
- Product and Service Management plus knowledge
- Vehicle Acquisition
- Coaching and Mentoring
- Goals and Performance
- Employee Performance Evaluations
- Knowledge of Vehicles & Inventory Accuracy
- Hiring Procedures
- New Car Purchases
- Team Development
Timeline
Sales Manager
Rosenthal Automotive Group-Hyundai/Honda/Mazda
09.2022 - Current
Sales Manager
Sussman Automotive
01.2020 - 09.2022
Certification - Computer Networking And Telecommunications
Drake College of Business
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