Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Manager of Operations
Maybach Marble & Granite LLC
Hialeah, FL
03.2019 - Current
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Monitored team progress towards achieving milestones set forth in project plans.
Ensured compliance with relevant laws, regulations, and industry standards. Related to the operation of the business.
Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Planned delivery routing, team workflows and promotional initiatives.
Mitigated business risks by working closely with staff members and assessing performance.
Digital Technician
J&P Tiles
Miami, FL
03.2016 - 01.2019
Analyzed user requirements to determine appropriate hardware configurations.
Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
Calculated design specifications or cost, material and resource estimates.
Leveraged outstanding communication, interpersonal and people skills to work well with clients.
Assembled electrical systems or prototypes using hand tools or measuring instruments.
Designed or modified engineering schematics using computer-aided design software.
Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
Education
Course - CompTIA A+
Miami Dade College
Miami, FL
01-2016
GED -
Hialeah High School Adult Education Center
Hialeah, FL
06-2015
Skills
Business Planning
Labor Relations
Performance monitoring
Business Development
Workflow Optimization
Document Control
Customer Service
Marketing
Technical Support
Remote Support
System Maintenance
Online Chat Support
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Para-military Training
Timeline
Manager of Operations
Maybach Marble & Granite LLC
03.2019 - Current
Digital Technician
J&P Tiles
03.2016 - 01.2019
Course - CompTIA A+
Miami Dade College
GED -
Hialeah High School Adult Education Center
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