Accomplished automotive sales and management professional with a proven track record in leading teams and optimizing operational efficiency. Experienced in internet sales, CRM management, and implementing company processes to drive substantial sales growth. Adept at fostering client relationships, executing effective sales strategies, and leveraging technology to meet organizational goals. Proficient in Vauto, Autovision, DealerSocket, and Ignite.
Overview
13
13
years of professional experience
Work History
Used Car and Wholesale Manager
Cardinale Way Volkswagen and Mazda in Corona
01.2022 - Current
Oversaw the online presence and inventory profiles for pre-owned vehicles, ensuring vehicle descriptions and high-quality images were promptly updated on dealership websites
Coordinated with service and parts departments to expedite reconditioning, achieving a target of retail-ready vehicles within four days of arrival
Developed and implemented pricing strategies and promotional campaigns to boost sales of pre-owned inventory
Conducted market research and competitor analysis through VAuto and AutoVision to identify trends and opportunities for inventory expansion and pricing adjustments
Trained sales staff on product knowledge and sales techniques, enhancing customer satisfaction and retention
Evaluated vehicles for retail or wholesale based on service inspections and market demand
Executed strategies to optimize profitability on wholesale transactions, including price negotiations and managing logistics
Monitored market trends and economic indicators to adjust inventory levels and anticipate demand changes
Managed wholesale acquisition processes, including appraisals, inspections, and title transfers, ensuring regulatory compliance.
Director of K.B.B. Purchasing Program, Appraiser & Wholesale Manager
Cardinale Way Mazda in Corona
01.2019 - 01.2022
Managed the KBB purchasing program from initiation to completion
Scheduled and executed vehicle appraisals, ensuring adherence to DMV and lien holder regulatory requirements
Streamlined purchase paperwork processes, improving transaction efficiency with the business office and DMV Clerk to ensure accurate and timely customer payments
Implemented strategic pricing strategies based on market trends and competitive analysis, resulting in improved profit margins
Negotiated with vendors and explored various auction providers to secure the highest gross for wholesale units
Maximized profitability on purchasing and trade appraisals for the sales department.
Internet Director / Sales Manager
Cardinale Way Mazda in Corona
01.2015 - 01.2019
Directed the internet sales department, overseeing CRM strategy implementation that resulted in a notable 30% increase in online lead conversion rates within six months
Utilized advanced analytics to identify customer behavior patterns and optimize digital marketing campaigns
Enhanced the dealership's online presence and user experience by collaborating closely with IT teams, resulting in improved website traffic and lead generation
Trained and mentored sales staff on effective use of CRM tools and internet sales techniques
Conducted regular performance reviews and implemented corrective actions to ensure sales goals were consistently met.
Internet Manager of New and pre owned Sales
Cardinale Way Hyundai in Corona
01.2012 - 01.2015
Led a dynamic team in overseeing all aspects of new and pre-owned vehicle sales operations
Developed and implemented strategic initiatives that consistently exceeded quarterly sales targets by 20%
Fostered a customer-centric environment, ensuring high levels of customer satisfaction through effective sales processes and techniques
Collaborated with Service and finance departments to create compelling sales campaigns and financing options.
Skills
Sales Leadership
Operational Optimization
CRM Management
Strategic Planning
Customer Relationship Management
Technical Proficiency
Team Management
References
References available upon request.
Timeline
Used Car and Wholesale Manager
Cardinale Way Volkswagen and Mazda in Corona
01.2022 - Current
Director of K.B.B. Purchasing Program, Appraiser & Wholesale Manager