Anthony Jesse Lee Bunzy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Kohls Department Store
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Delivery Associate
Amazon Warehouse
07.2020 - Current
- Safely drive and operate the Commercial Vehicle at all times
- Use a hand held device for routing information
- Navigate through a route and complete about 100 - 180 stops
- Must be comfortable driving and delivering in various weather conditions
- Load and unload vans for delivery
- Lift packages up to 50 lbs
- Ensure vehicle is clean, fueled, and in working condition at all times
- Receive and communicate clearly with dispatcher
- Always interact in a positive and professional manner while delivering packages and operating a company vehicle.
Service Porter
Autonation Reconditioning Services
03.2019 - 08.2020
- Wash, vacuum and deliver service and sales cars to their destinations
- Assist fellow porters with picking up and delivering cars to dealership for PDI or lot arrangement
- Keep the workbay clean and tell management if supplies are low
- Interact with customers in a helpful and friendly manner.
Backroom Stocker Associate
Fallas Paredes Discount Store
07.2016 - 08.2016
- Receive merchandise from the delivery truck and unload into the backroom
- Hang and tag all clothing and shoe products with lost prevention sensors
- Assist store manager with all other needs in the front of store i.e(display correction, returning all returned items to aisles, sweep sales floor as necessary).
Education
Associate of Science - Aircraft Fabrication And Assembly
Antelope Valley College
Lancaster, CA06.2024
Business Administration BS(Not completed) -
Antelope Valley College
Lancaster, CA12.2017
High School Diploma -
William J Pete Knight High School
Palmdale, CA06.2016
Skills
- Delivery Scheduling
- Reading Comprehension
- Order Processing
- Money Handling Abilities
- Order Fulfillment
- Active Listening
- Microsoft PowerPoint
- Customer Service
- Conflict Resolution
- Problem-Solving Abilities
- Warehousing Functions
- POS Systems Expert
References
CARLOS MERCADO, (661)400-9238, Known for 10 years BRIAN HERRERA, (661)305-5728, Known for 10 years JONATHAN MERCADO, (661)400-5421, Known for 10 years ANTHONY CHANG, (661)305-8123, Known for 10 years IAN RAMOS, (661) 753-6834, Known for 4 years MATTHEW JOHNSON, (818)324-9123, Known for 3 years
Timeline
Customer Service Representative
Kohls Department Store
05.2023 - Current
Delivery Associate
Amazon Warehouse
07.2020 - Current
Service Porter
Autonation Reconditioning Services
03.2019 - 08.2020
Backroom Stocker Associate
Fallas Paredes Discount Store
07.2016 - 08.2016
Associate of Science - Aircraft Fabrication And Assembly
Antelope Valley College
Business Administration BS(Not completed) -
Antelope Valley College
High School Diploma -
William J Pete Knight High School