Anthony Johnson
Cape Coral,FL
Summary
Hardworking Job Title bringing Number+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Forward-thinking professional offering more than Number years of experience working in demanding, deadline-driven environments. Excellent skills servicing Type systems, making repairs and conducting warranty work.
Efficient Job Title with great planning, problem-solving and multitasking skills. Proven history of sewing garment parts, maintaining quality in completed products and meeting or exceeding productivity goals. Skilled in overlock, cover stitch and zig-zag machine operations.
Dedicated Field Service Technician enthusiastic about working Type and Type systems with successful record of completing projects on time. Knowledgeable in Area of expertise. Solid career history comprising more than Number years.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Vivint
Chicago, IL
08.2019 - 12.2021
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Sales Representative
Vivint Home Security
Austin , TX
05.2018 - 08.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Education
High School Diploma - Business
Grayslake North High School
Grayslake, IL05.2017
Skills
- Work Order Management
- Inventory Management
- Valid Driver's License
- Electrical Troubleshooting
- Customer Service
- Heavy Lifting
- System Installation
- Service Quality
- Time Management
- Installation and Repair
- Verbal and Written Communication
- Timely Reports Completion
- Operating Practices
- Operational Efficiency and Safety
- Equipment Replacement
Timeline
Field Service Technician
Vivint
08.2019 - 12.2021
Sales Representative
Vivint Home Security
05.2018 - 08.2019
High School Diploma - Business
Grayslake North High School