Anthony Joshua
Occupational Therapy Student
Murfreesboro,TN
Summary
Enthusiastic Occupational Therapy student eager to contribute to team success through hard work, attention to detail and excellent adaptive skills. Client skills developed through an extensive background in retail. Trained in Occupation related evaluations, assessments and interventions.
Overview
2
2
Certifications
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Sales Associate
Walmart
Murfreesboro TN, TN
03.2015 - Current
- Tracked stock using company inventory management software.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Prepared merchandise for sales floor by pricing or tagging.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Fast Food Worker
Pretzel Maker/ Great American Cookies
Madison , WI
06.2012 - 12.2013
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained clean, sanitized and well-organized food preparation zones.
- Consistently provided friendly service to promote better customer engagement.
- Prepped food items for later use to save staff time during busy hours.
Education
Bachelor of Science - Health Studies
Tennessee State University
Nashville, TN 08.2012 - 04.2020
Master of Science - Occupational Therapy
Tennessee State University
Nashville, TN 08.2019 - Current
Skills
Problem-solving skills
undefinedQuote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Certification
BLS/CPR certified
Timeline
BLS/CPR certified
11-2019
Blood Pathogen Trained
11-2019
Master of Science - Occupational Therapy
Tennessee State University
08.2019 - Current
Sales Associate
Walmart
03.2015 - Current
Bachelor of Science - Health Studies
Tennessee State University
08.2012 - 04.2020
Fast Food Worker
Pretzel Maker/ Great American Cookies
06.2012 - 12.2013
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