ANTHONY KINZER
Double A Integrated Services
Beech Island,SC
19
years of professional experience
A process driven expert in all areas of operation/ garrison logistics planning, management, and execution while working for the Department of Defense. Over 20 years of extensive experience in directing a full range of Organizational management responsibilities. Proven leader consistently entrusted with the health and welfare of large/small groups. Maintained accountability at the forefront of every process, action, and military deliverable, to include high sensitive items. Results oriented, service-focused professional with high degree of proficiency in establishing, growing, and maintaining management teams. Dedicated to customer service to ensure continued organizational success.
Work History
Owner/Operator
2 Years 4 Months- Developed operational strategies to streamline processes and reduce costs.
- Implemented quality control measures to maintain high standards of service excellence.
- Managed daily operations, ensuring efficiency in service delivery and customer satisfaction.
- Oversaw team performance, providing mentorship and training to enhance skill sets.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Industrial Electrician
7 Months- Collaborated with engineers and other technicians for the successful completion of various industrial projects.
- Enhanced workplace safety through diligent inspection and repair of electrical systems, reducing incidents of injury.
- Ensured compliance with industry standards and regulations, minimizing risk of fines or shutdowns.
- Improved equipment efficiency by performing regular maintenance and troubleshooting complex electrical issues.
- Followed blueprints to install wiring before completion of walls, ceilings or floors.
- Expedited production schedules by promptly addressing electrical malfunctions in a timely manner.
- Installed, maintained and repaired electrical wiring, controls and lighting systems.
- Repaired and replaced equipment, electrical wiring and fixtures according to industry standards.
Installation Technician
6 Months- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
- Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of data applications.
- Worked flexible hours across night, weekend and holiday shifts.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Streamlined workflow for faster job completion through effective communication with team members.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Installed and configured new equipment and systems according to company standards.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
On Premise Sales Representative
5 Months- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
- Navigate 3,000 miles every week in Tractor Trailer to deliver Coca-Cola Product to customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased sales by establishing and maintaining strong relationships with key clients.
Transportation Company Owner /Manager/CDL Truck Driver
7 Years 2 Months- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Oversaw, and executed operation of transport of over 2 Million in Freight.
- Managed and executed accounts and relationship with shippers, customers and brokers.
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Completed regular inspections and maintenance.
- Secured loads with proper strapping and bracing technique
- Maintained open communication with customers.
- Advised customers on transportation options, types of carriers or shipping routes.
- Directed dispatching, routing and tracking of three fleet vehicles.
- Coordinated repairs to vehicles to maintain fleet operations.
- Managed daily transportation operations, organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Drafted invoices for completed work.
- Built a strong network of industry contacts to facilitate business growth, explore joint ventures, and secure valuable partnerships.
Contractor Driver
9 Months- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered goods and products to customer on time and in excellent condition.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Checked in with dispatch service and updated with current location.
- Cleaned vehicle regularly to maintain professional appearance.
Deployment / Redeployment Operations Manager
2 Years 8 Months- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Supervised Over Thirty Soldiers on daily operation shift, overseeing efficiency of One Hundreds Million Dollars in military Equipment.
- Supervised daily operations of multi-million dollar deployment/ Redeployment operation.
- Delegated Rail road shipments daily tasks to employees, streamlining daily progress and efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Force Integration Operations Manger
2 Years- Manged operations, responsible for all equipment and personnel, in addition to direct responsibility for overseeing inspections of more than 5,000 flights and shipments while managing multiple tasks and responsibilities between staff in a fast-paced and complex environment.
- Thirteen years experience in managing multiple projects simultaneously, including the uncanny ability to work under pressure, meet deadlines, and utilize problem-solving skills to ensure stated goals and objectives were met.
- Experienced at consulting with teams to understand their needs, uncover, opportunities, and recommend creative ideas and solutions. Conceptualized, developed, and implemented training and logistical support improvements
Drill Instructor
2 Years- Rigorously trained, taught, coached and mentored over 7,000 soldiers to become professional and productive members of the United States Army
- Applied strong interpersonal and communication capabilities in working with a wide range of personnel, staff and trainees at all levels to gain valuable insight, avoid potential problems, and facilitate the timely completion of tasks
- Award the prestigious honor of Drill Sargent of the cycle on 2 occasions
- Increased overall unit readiness by conducting comprehensive drill exercises and evaluations.
- Conducted regular assessments of trainee progress, providing constructive feedback for improvement.
- Created a supportive learning environment by fostering open communication between instructors and trainees.
- Improved recruit retention rates through focused attention on individual struggles and tailored support strategies.
- Maintained strict accountability for equipment inventory, reducing loss or damage to essential gear throughout the training process.
- Upheld high standards of conduct among recruits by enforcing disciplinary measures when necessary while also providing guidance for positive behavior changes.
- Contributed to higher levels of physical fitness among recruits by developing challenging but achievable workout routines tailored to individual needs.
- Proactively addressed potential issues before they escalated into larger problems through constant monitoring and evaluation throughout the day-to-day operations of the training cycle.
Education
Associate of Applied Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
No Degree - Business Administration And Management
No Degree - Criminal Justice
Skills
Team Building Leadership
Strategic/ Logistics Planning
Training Development
Project Management
Instructor
Teamwork and Collaboration
Maintenance and Repair
Critical Thinking
Residential Renovations
Carpentry and Woodworking
Minor Repairs
Electrical Wiring
Network Troubleshooting
Fiber Optic Maintenance
Interpersonal Skills
Problem Solving
Fiber Optic Repair
Fiber Optic Routing
Fiber Optic Testing
Fiber Termination
Electrical Installation
Electrical Panel Upgrades
Wiring Diagrams
Installing Electrical Components
Industrial Wiring
Lockout and Tagout Procedures
Lighting Systems Design
Safety Protocols
Conduit Bending
Accomplishments
Basic leaders course 2000
Hazmat Cert 2007
Environmental Comp course 2008
Senior leaders course 2011
Army Commendation Medal 2011
Commercial Driver License 2015
Timeline
Owner/Operator
Double A Integrated Services
04.2024 - CurrentRead More
Industrial Electrician
Newsome Electrical Construction
09.2023 - 04.2024Read More
Installation Technician
AT&T
03.2023 - 09.2023Read More
On Premise Sales Representative
Coca Cola Bottling Co Consolidated
10.2022 - 03.2023Read More
Transportation Company Owner /Manager/CDL Truck Driver
Self Employed Services
08.2015 - 10.2022Read More
Contractor Driver
Carrier Express
09.2014 - 06.2015Read More
Deployment / Redeployment Operations Manager
United States Army
01.2012 - 09.2014Read More
Force Integration Operations Manger
United States Army
01.2010 - 01.2012Read More
Drill Instructor
United States Army
01.2008 - 01.2010Read More
Aiken Technical College
Associate of Applied Science from Heating, Air Conditioning, And Refrigeration Installation And Repair
Read More
Park University
No Degree from Business Administration And Management
Read More
Wytheville Community College
No Degree from Criminal Justice
Read More