Anthony Koehler
Cement,Oklahoma
Summary
Proactive retail management professional with expertise in communication and problem-solving. Demonstrated success in developing promotional strategies, optimizing inventory management, and ensuring compliance with health and safety regulations.
Overview
7
7
years of professional experience
Work History
Cannabis Shop Manager
New Leaf Medicinals
Chickasha, Oklahoma
04.2024 - Current
- Managed daily operations of retail space and product displays.
- Maintained high standards of customer service, resulting in improved customer satisfaction and loyalty.
- Handled customer inquiries and resolved issues efficiently.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ensured compliance with health and safety regulations in the store.
- Ensured compliance with all relevant health, safety and security regulations.
- Developed promotional strategies that increased product visibility and engaged customers.
- Organized special events like product launches and promotions, driving customer traffic and boosting sales.
- Oversaw shop layout and merchandise display, enhancing the shopping experience.
- Developed pricing strategies that maximized profits while remaining competitive.
- Built and maintained sound business relationships with vendors and suppliers.
Cannabis Shop Manager
Painted Pistols Cannabis Company
Chickasha, Oklahoma
10.2019 - 03.2024
- Managed daily operations of a cannabis retail shop.
- Ensured compliance with state regulations and safety standards.
- Executed promotional strategies that increased customer engagement and foot traffic.
- Streamlined inventory management and product displays to improve accessibility and sales.
- Upheld high standards of customer service throughout the store.
- Led customer service initiatives, resulting in an increase in customer retention.
- Resolved customer inquiries and complaints effectively and professionally.
- Responded to customer inquiries in a timely manner.
- Developed and implemented procedures for the efficient operation of the shop.
- Coordinated with suppliers to maintain adequate stock levels.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted regular stock takes to ensure accurate inventory records.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Formulated pricing strategies to optimize profit margins while ensuring competitive positioning.
- Ensured compliance with all relevant health, safety and security regulations.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Organized special events such as product launches, promotions or discounts.
- Managed relationships with external vendors and service providers.
- Built and maintained sound business relationships with vendors and suppliers.
Warehouse Worker/Delivery Driver
DCP Midstream
Chickasha, Oklahoma
02.2019 - 10.2019
- Operated warehouse equipment to manage inventory and ensure efficient workflow.
- Loaded and unloaded materials, maintaining organization within storage areas.
- Conducted regular inspections of equipment for safety compliance and operational readiness.
- Maintained accurate daily records of inventory movement and stock levels to support efficient operations.
- Communicated supply needs and inventory discrepancies to supervisors to ensure smooth workflow.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained stock levels in accordance with company policies.
- Performed cycle counts to maintain accurate inventory records.
- Investigated any reported problems regarding shipping errors or damages.
- Identified discrepancies between physical count and computer data.
- Verified accuracy of incoming shipments against purchase orders.
- Maintained accurate inventory records using computerized tracking systems.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Tagged containers and boxes with identifying information to ensure accurate tracking.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Delivered products efficiently to various locations in compliance with safety protocols.
- Conducted routine vehicle inspections and ensured cleanliness for optimal operational performance.
- Loaded and unloaded cargo while adhering to weight regulations and safety standards.
- Monitored fuel levels and reported any maintenance needs promptly to management.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
Education
GED -
Classen High School
Oklahoma City, OK05-1988
Skills
- Cannabis marketing strategies
- Inventory management
- Vendor management
- Vendor relations
- Product display design
- Store layout
- Promotional event planning
- Sales promotions
- Pricing strategy
- Store operations
- Point of sale systems
- POS systems
- Compliance adherence
- Customer engagement
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Conflict resolution
- Vendor management
Timeline
Cannabis Shop Manager
New Leaf Medicinals
04.2024 - Current
Cannabis Shop Manager
Painted Pistols Cannabis Company
10.2019 - 03.2024
Warehouse Worker/Delivery Driver
DCP Midstream
02.2019 - 10.2019
GED -
Classen High School