Anthony Kolovouris-Buono

Delivered customer orders accurately, safely, and promptly while providing excellent customer service.
Verified orders for accuracy and ensured pizzas and other food items were delivered in excellent condition.
Processed cash and electronic payments and provided accurate change when necessary.
Communicated professionally with customers to confirm delivery instructions and address concerns.
Maintained a friendly and positive attitude while representing the company.
Assisted with food preparation, order packaging, cleaning, and restocking supplies during non-delivery periods.
Maintained cleanliness and organization of the work area to support daily restaurant operations.
Worked efficiently with team members to ensure timely order preparation and delivery.
Demonstrated reliability, time management, multitasking, and problem-solving skills in a fast-paced environment.

Managed expo line efficiency during peak service at Shake Shack.

• Verified accuracy of plated orders prior to serving guests.
• Facilitated communication of order changes between kitchen staff and front counter team.
• Provided excellent customer service by greeting customers, answering questions, and ensuring a positive dining experience. Took customer orders accurately and processed cash, credit card, and digital payments. Prepared and assembled food and beverages according to company standards and food safety guidelines. Ensured cleanliness and organization of dining area, kitchen, and workstations to uphold food safety standards. Collaborated with team members to deliver efficient service and ensure timely order preparation. Restocked supplies, ingredients, and other necessary items to support daily operations. Followed food safety, sanitation, and quality control procedures. Addressed customer concerns and fulfilled special requests to enhance overall experience. Demonstrated teamwork, reliability, multitasking, and the ability to work in a fast-paced environment.