Anthony Landers
2403 Hudspeth Avenue Dallas,TX
Summary
I am a guest service professional having been in the hotel industry for thirty years.
Overview
6
6
years of professional experience
Work History
PBX Operator
Hyatt Thompson Dallas
Dallas, TX
03.2022 - 02.2024
- Maintained records of daily data communication transactions, problems, and remedial actions taken.
- Provided helpful, informative technical support to guests.
- Handled sensitive information discreetly when dealing with confidential calls or messages within the organization.
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
Unemployed Due to the Coronavirus
N/A
02.2020 - 03.2022
Front Desk Receptionist
Marriott AC / Residence Inn
Dallas, TX
02.2018 - 02.2020
Front desk agent of two individual hotel chains. AC and Residence Inn
Education
Diploma -
Merritt Island High School
Merritt Island, FLSkills
- Proficient in several PMS software systems
- 30 years in the hotel industry
- Phone Systems
- Front Desk Operations
- Making reservations
Timeline
PBX Operator
Hyatt Thompson Dallas
03.2022 - 02.2024
Unemployed Due to the Coronavirus
N/A
02.2020 - 03.2022
Front Desk Receptionist
Marriott AC / Residence Inn
02.2018 - 02.2020
Diploma -
Merritt Island High School