Anthony Lisi
Lemoyne College
Syracuse
24
years of professional experience
Results-driven Mailroom Supervisor with 26 years of experience in package handling and shipping. Expertise in deadline management and team leadership, enhancing operational efficiency through streamlined processes and effective staff training.
Work History
Mailroom Supervisor
23 Years 11 Months- Supervised daily mailroom operations, ensuring timely and accurate distribution of correspondence.
- Trained and mentored staff on proper handling and processing of incoming and outgoing mail.
- Developed efficient workflows to streamline mail sorting and delivery processes.
- Implemented best practices for maintaining inventory of mailing supplies and equipment.
- Coordinated with campus departments to address mail-related inquiries and resolve issues promptly.
- Evaluated performance metrics to identify areas for process improvement and operational efficiency.
- Fostered a collaborative team environment, promoting open communication among mailroom personnel.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Trained new employees on mailroom procedures, ensuring accurate handling of packages and correspondence.
- Established strong working relationships with courier services providers to ensure reliable and efficient delivery of packages.
- Streamlined mailroom operations by implementing efficient sorting and distribution processes.
- Identified mailroom equipment malfunctions and contacted technicians for assistance.
- Ensured timely delivery of sensitive documents by prioritizing urgent requests and delegating tasks accordingly.
- Managed a team of mailroom staff, fostering a positive work environment that improved overall productivity.
- Oversaw maintenance of mailroom equipment such as postage meters, scales, and automated sorters to minimize downtime due to malfunctions.
- Reduced processing time for incoming and outgoing mail by optimizing workflows and staff responsibilities.
- Handled customer inquiries regarding package status or delivery issues, providing prompt resolutions to maintain satisfaction levels.
Education
No Degree - CONSTRUCTION/WOOD TECHNOLOGY
Skills
Package handling
Shipping and receiving
Verbal and written communication
Deadline management
Timeline
Mailroom Supervisor
Lemoyne College
06.1998 - 05.2022Read More
SUNY Morrisville
No Degree from CONSTRUCTION/WOOD TECHNOLOGY
Read More